Have Questions?

To help you get started, we’ve complied a list of the most frequently asked questions and answers. Chances are that more than 80% of your questions can be answered by accessing the Help Section

If you still have questions after reviewing the Help Section, feel free to send us an email by filling out the contact form below. 

Contact Us

Paradigm Press
1001 Cathedral Street
Baltimore, MD 21201
United States of America
International: +1-443-353-4212
Send Payments To:
PO Box 964
Frederick, MD 21705

Hours of Operation: Monday–Friday, 9 am - 8 pm EST.

The Customer Service Department is open Monday through Friday, 9 am - 8 pm EST. Please feel free to contact us, should you have any questions or concerns regarding your account, billing, navigating our website, product information or any related topic.

Please note: Any requests received after business hours will be addressed by one of our customer service specialists in the order that they are received. Also, our company does observe all major holidays and our offices are closed during those times. We make every attempt to answer all requests promptly, however please allow some time for processing your request.

DISCLAIMER: Any and all communications from Paradigm Press, LLC employees should not be considered personalized investment advice. Although our employees may answer your general customer service questions, they are not licensed under securities laws to address your particular investment situation. No communication by our employees to you should be deemed as personalized investment advice.